Privacy Policy

This policy explains how Stratus Property Solutions, part of Stratus Property Group ("we", "us"), handles information you provide through this website. Please read it alongside our Terms of Use. If you have any questions, contact us at info@stratuspropertygroup.co.uk.

What information we collect

We only collect the details you choose to send us. If you complete a consultation or enquiry form, that is your name and email address, and optionally your phone number, the property postcode, the tenancy situation, what you are weighing up, and any message you add. You can browse the rest of the site without giving us any personal information.

Why we use it

We use your details to respond to your enquiry, to prepare your options (for example a guaranteed rent figure or a purchase offer), and, where relevant, to point you to the right part of Stratus Property Group. We do not use them for anything else without asking you first.

Who we share it with

We do not sell or trade your personal information. We may share it within Stratus Property Group where that is needed to answer your enquiry, and with trusted providers who help us run the website or our email, who are required to keep it confidential. We may also disclose information where the law requires it.

How long we keep it

We keep enquiry details only for as long as we need them to deal with your enquiry and for a reasonable period afterwards, then delete them.

Cookies

This site does not run advertising or analytics tracking. Any cookies used are limited to what is needed for the site and its forms to work.

Your rights

Under UK data protection law you can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to how we use it. To make a request, email us at info@stratuspropertygroup.co.uk. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how we have handled your information.

Changes to this policy

If we change this policy, we will post the updated version on this page.

Contact

Questions about this policy or your information: info@stratuspropertygroup.co.uk.